Recover eLicenser key

Hi, I previously installed the license for 10pro on my PC, now I can’t activate it, it says that this code was already used before, after trying to reactivate eLicenser software, but in my account it is indicated that this software is not registered (even after I register the eLicenser key) In general, I already broke my head over this registration, please help

Hi and welcome,

Cubase Pro license is stored on the USB-eLicenser. You cannot reactivate it. Open eLCC application. Can you see the license here?