REGISTATION ISSUE

I have followed the activation and registration instruction. I am still being asked to register my Cubase 4 LE. The webpage states I am registered but my soft wear see’s that I am not. I have tried do do a reactivation but the web will not let me and states the code must be activated. This is a endless loop. How do I get past this? Any information will be appreciated.

When the software asks you to register, can you select, “Already registered?”
HTH
J.L.