Restart VSTAudioEngine3.exe

Dorico
21

Ulf,
Perhaps this is my issue as well. When I try and start the VSTAudioEngine3.exe it fails (maybe I am not starting it correctly).

c:\program files\steinberg\dorico3.5\VSTAudioEngine\VSTAudioEngine3.exe

start the program:

"Application ‘VSTAudioEngine3’ has caused the following error:
Process with the ID NOT found.
–click OK to abort–

VSTAudioEngine3
Version 3.1.1 - Built on Dec 4 2020
“Initializing VSTAudioEngine3”

I also saw an error at one point during theVSTAudioEngine3 attempted start that was about the “elicenser”… I’m trying to reproduce that one so I can be more clear. It was in a window that closed when I closed something else… doh.

…john

22

Prior to starting the audio engine, in the TaskManager have a look for the process called Synsopos. Is that one around?
If not, try to launch the eLicenser Control Center first, then that one shall launch the Synsopos process. What happens if you then start the audio engine?

23

Thank you Ulf!

You got it working for me.

…john

24

Hi ,
No licence found for me . Can you help me please for Dorico 4 ?
Thanks

25

We need a bit more from you to be able to help, @ehabaziz2001. Can you say a bit more about what you’ve tried so far, and what exactly is going wrong?

26

@ehabaziz2001 please first read Fail to upgrade from Dorico 3.5 to Dorico 4 - #31 by ebrooks and try again. If that does not help, please come back here.

27

Hi there, happy new year :). Since a week I’m trying to re-install Dorico 3.5. I had some help over the mail but still it doesn’t turn out to work. Everything (including Halion SE) is installed, but Dorico doesn’t playback and crashes. Attached is the dumpfile. Could someone of you help me out? Best, Valentijn

28

Dorico 3.5 AudioEngine 3.1.11.23 64bit 2024.1.3 14.25.dmp (390.9 KB)

29

Hi @Valentijn , welcome to the forum.

Thanks for the dump file, it shows a crash in HALion Sonic SE. You have version 3.4.0 installed.
I suggest you update that one to version 3.5 which hopefully solves that crashing issue. You can download it from here

30

Hi Ulf, thanks for the quick response. Just downloaded and installed the 3.5 version and restarted. However, still no playback sound in Dorico and the pop up appears telling “HALion Sonic SE: Some audio files are missing. Please check installation.” . Do you know what to do to make it work? Thanks, Valentijn

31

And all the sound contents files are also installed?
Please start Dorico, create an empty project from solo piano template and then do from the menu Help > Create Diagnostics Report , and the corresponding zip file attach to a reply here. Thanks

32

Dorico Diagnostics.zip (224.3 KB)

33

Dorico Diagnostics.zip (241.8 KB)
Dorico crashed when I wanted to start a new project. But last time it succeed. However still without sounds.

34

Follow up: I will have a remote session with Valentijn tomorrow morning.

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