Roland ZENology crashes

Roland ZENology crashes after opening a saved Project
Heino

Hi @hleemhuis,

that’s what I have done to reproduce your problem

  1. Start VL, New Project, LAYERS tab is selected
  2. Load Zenology Pro to Layer 1
  3. Save Project, Close VL
  4. Start VL, Load last Project with the Hub

No Problem. No Crash. Can you always reproduce your crash? What are you doing? Alternative you can give me your *.vlprj file.

And can you please check if you have any crash logs?
Windows : C:\Users\Documents\Steinberg\CrashDumps
macOS : /Users/Your_Username/Library/Logs/DiagnosticReports

Thank you,
Michael.

Hi Michael,

the problem seems to be the selection of a user preset (of VSTlive).
After selection (“Load Preset”) the program crashes , no Dump-File available.
I dont know where the vst-presets are saved.

Heino

(Attachment ROLAND ZENology.vlprj is missing)

Hi Michael,

the problem seems to be the selection of a user preset (of VSTlive).
After selection (“Load Preset”) the program crashes , no Dump-File available.
I dont know where the vst-presets are saved.

Heino

ROLAND ZENology.zip (39.6 KB)

Hi @hleemhuis,

I cannot reproduce it. Sorry. Can you please have a look to the following folder:
C:\Users\YourName\Documents\VST3 Presets
… find the problematic preset and share it with us.

Thank you
Michael.

Hi Michael,
I’ve attached the Presets.
Heino

Roland Cloud.zip (88 KB)

Hi @hleemhuis,

329 Grand Pipes.vstpreset is crashing the ZENOLOGY Plug-In directly. Is that preset from you? Made with VL? Or is it a factory Preset? I try to contact the colleagues from Roland.

Michael.

Hi,
both presets are saved in VSTlive.
Heino