Roomworks problem

Cubase 5.5.3
Win7 64bit
i7 3.07 GHz
24GB Ram
If I have project with more than 6GB of Ram loaded when I want to launch Roomworks it either mutes the channel or crashes Cubase. Did anybody had the same problem?

could anybody load in Cubase 5.5.3 64 bit more than 6.5 GB Ram, launch a couple of instances of Roomworks and see if Cubase works fine. I’ve written to Steinberg support and they loaded 1GB ram and said everything works fine, but when I have so little amount of Ram loaded there’s no problem too. Problem starts over 6.5 GB Ram. Can’t believe that don’t have better compurters…

Please help!!!

Hi Keyzone,

I had this exact same issue back in October 2010 with version 5.5.1. I’m sorry to say after scouring the forums and having numerous phone conversations with Steinberg I never managed to solve it. I only found 1 other person who experienced the same issue.

I haven’t experimented enough with 5.5.3 but from what you’re describing it looks as though the issue is still present.

I resorted to using Reverence in 64 bit Cubase, and used Roomworks only when in Cubase 32 bit (which still seems to work fine).

Let me know if you find a solution!


Hi fesboy,
thanks for the answer. As I can see in your subsription you have enough Ram to help me. In Steiberg support they suggested to reinstall either Cubase or OS. I think is too radical without testing that issue and unfortunatelly they have only 32bit computers (can you believe it?!!!) so thay couldn’t load as much RAM as I asked them to. So, would you be so kind and load over 6.5 GB RAM in Cubase and launch couple instances of Roomworks, run the project and see what happens? I think it’s gonna take a couple of minutes but it can help me (and us I think) a lot. I would be very very thankful :slight_smile:


Hey Keyzone,

During my troubleshooting I reinstalled Cubase and Windows and neither had any effect. I tried everything the support staff suggested but in the end they said they’d have to report it as a known issue. Unfortunately as there are so few of us experiencing this issue I doubt it’s too much of a concern for Steinberg at this stage. It might be worth looking through the Cubase 6 forum to see if it’s been addressed for that version.

So I just loaded one of my projects that uses around 15GB of RAM. As before, loading 1 instance of roomworks crashed Cubase.The problem Signature is below.

A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files\Steinberg\Cubase 5\Cubase5.exe

Problem signature
Problem Event Name: AppHangB1
Application Name: Cubase5.exe
Application Version:
Application Timestamp: 4c93c509
Hang Signature: 0522
Hang Type: 6144
OS Version: 6.1.7600.
Locale ID: 2057
Additional Hang Signature 1: 0522287967591b87503453774d0cf2c3
Additional Hang Signature 2: 2b24
Additional Hang Signature 3: 2b240b240930402d2244daf6a68f046b
Additional Hang Signature 4: 0522
Additional Hang Signature 5: 0522287967591b87503453774d0cf2c3
Additional Hang Signature 6: 2b24
Additional Hang Signature 7: 2b240b240930402d2244daf6a68f046b

Let me know if I can be of any more help, and keep me posted if you find anything.


You were using Cubase 5.5.2 in this test?

Sorry, I copied the wrong problem details. Here’s the correct one:

Problem signature
Problem Event Name: APPCRASH
Application Name: Cubase5.exe
Application Version:
Application Timestamp: 4d2efa1a
Fault Module Name: Cubase Plug-in Set.vst3
Fault Module Version:
Fault Module Timestamp: 4cf37390
Exception Code: c0000005
Exception Offset: 000000000012eb07
OS Version: 6.1.7601.
Locale ID: 2057
Additional Information 1: f2ed
Additional Information 2: f2edb27b4ae31eeafb8c3d3558f456b8
Additional Information 3: b292
Additional Information 4: b29229bc9012269304edf746f52bd0dd

I have the same problem… really annoying, especially since that reverb was perfect for minor verb work since they didn’t suck too much CPU. Now it doesn’t work anymore.