hey guys
just updated to cubase 9.5
everything works perfectly exacpt the Sampler Track. when ever i drag a file on the sampler track. my cubase crashes.
any ideas what i should do?
big thanks
val
Hi and welcome,
Could you share the crash dump file, please?
In my case, trashing the prefs and rebuilding a new template solved this problem.
Blink
hey guys thanks for the answer
for some reason it doesn’t allow me to add the DMP file
(ERROR Invalid file extension: Cubase 9.5.0.55 64bit 2017.11.26 9.53.dmp)
any ideas?
i tried to trash my prefs and making a new template (still crashed when ever i opened the sampler track
You mean add the DMP file here on the forum?
Share it via Dropbox or similar, please.
found something.
i deleted all my plugins from my plugin manger.
and start to add them back.
all useless free plugins or any free trail/demo plugsins i didnt use. i just deleted
and walla. it works.
didnt crash yet 
Great!
Hello everyone !
I’m Benjamin. I’m a sound designer and a user of the great Cubase workstation.
Lately I have updated my version from 9.0 to 9.5.
And unfortunely I’ve got the same issue as valeryshpo.
Sampler track works well on the 9 version. But it crashes when I drop a wave (into the lower zone) on the 9.5.
I have realized that when I create a sampler track on 9.5, I don’t have the same shape in the lower zone as on v9…
I mean, on the v9, I can see the piano roll and all the buttons in grey before to drag a sample. But on the 9.5 version I just have the text saying “drag&drop a wave or a midi here.” (No sampler track in grey behind the text)
Does it normal ? or maybe a new interface of 9.5. (I want to make sure from you first)
Still it crashes when drag&drop a file. 
valeryshpo, you said to deleted all plug ins from plug in manager and add them back fixed your issue. Can you tell me the procedure ?
Thanks to you guys for your help.
Hi,
Could you share (via Dropbox or similar) the crashlog file, please?
hey benjarost
let me try to help you out
- first go to plug in manger . and remove all folders you sync your plugins
located in : Studio - Plug-in manger - i removed alllll my plugins . (by removing folders in the vst 2 plugin path settings)
also by uninstalling ones i really didn’t need in my windows (of course i didn’t delete all the plugins i use)
3)i restarted the cubase then i restarted my computer (just because i felt i needed to) - opened cubase 9.5 after restart and i checked again in the plugin manger to be sure no folders (vst folders and etc…)
are NOT synced YET to my - vst plugins path settings - check the sampler track and it worked for me,
if you start to add back plugins. make sure to check if the sampler doesnt crash again on a specific plugin update - i tried so many things before i did this. and nothings solved it except this weird solution (reinstalling cubase, changing my BIOS options, optimizing my computer for sound purpose only, and soooooo many things i dont even remember cause it drove me crazy… everything worked well. just not the sampler track)
hope it helps you
i have a feeling there is a better solution then mine.
P.S santa steinberg if you hear me over there, i was good boy all year . if you feel like gifting me this year. Absolute 3 is simply going to be perfect <3
You can bless Santa steinberg and you will surely well award this year !
Because I did what you have adviced and thank you so much it worked !
If I may go further when I was doing the manipulation, I have realized that an instance named “sampler track” were mentioned into the Vsti’s list of the the plug-in manager. And yes the link to the vst files were too generic (and it resulted many black listed dll)
As you said I removed the links and add links to the vst I’m supposed to use, refreshed and rescaned. restarted the software (yeah I also felt myself it was something to do so ^^).
And when I tried to work with the sampler track, I screamed a big yeah ! Because it was working ! (this tool is very usefull for my sound design work).
I can’t imagine how many tries you’ve done before to find that salvation and I really thank you for that !
Well done !
glad it helped D
Is there anyway that you could translate what Benjarost said?..thanks
Hello, if someone’s still got the problem with the crashing sampler: I solved it with switching the GPU to discrete in the BIOS (in case u have 2 GPUs). Some outdated intel integrated graphics have problems with “CreateWicBitmapRenderTarget” methods.
Bru,
Just wanted to say I freaking LOVE U man. I was doing all the things that I could’ve found these 2-3 days for my Cubase 11 and was completely disappointed with my sampler track and u just saved me, man. so, THANK U SO MUCH and I wish you millions of views and fans for your music!