Samples/loops in media tab/bay not synced

in cubase 11/10 if i drag a sample from media bay or click on one in my media tab it plays back in time and inserts in time but in c12 they playback fine in media bay/tab but once they insert there out of time and not synced.

also everytime i open the preset menus on my steinberg products they take minutes too load and freeze cubase it seems as though its not rembering my presets so its rescanning and catagorising them on each opening.

can anyone help thanks


Make sure the Musical Mode had been enabled on the Audio Event, please.