I just received a care package from a friend with whom I collaborate to make songs. He’s a whiz at mixing, but I am not. He sent me a Scarlett Studio kit, with a CM25 mic and the Focusrite 2i2. He wants me to send him tracks in cubase, instead of audacity as it has been before, but cubase won’t record the audio. The little bar on the bottom panel does show it is sensing the sound, but I get no waveforms at all. In audacity, the mic setup works flawlessly. Help please?
Using a macbook and El Capitan.
Hi felfop,
Sorry to hear that you’re having some problems with your Scarlett Studio bundle.
This sort of issue is most commonly caused by a configuration problem in Cubase. Have you checked to ensure that the 2i2 is selected as the VST Audio System in Devices > Device Setup? If so, have you correctly configured Devices > VST Connections to map the inputs/outputs on the 2i2 to internal busses?
Have you installed Cubase LE 8 as part of your Scarlett Studio bundle or did you have an earlier version of Cubase installed previously? Cubase has only been officially supported on El Capitan since version 8.0.35 and later, if you’re using an older version you’ll need to look into updating.
If you can attach some screenshots of your Device Settings tab, VST Connections tabs and confirm exactly which version (the full version number) or Cubase you’re using it will be easier to assist you.
Alternatively please feel free to contact us directly here: https://support.focusrite.com/hc/en-gb/requests/new
Best,
Jack // Focusrite Technical Support
HI Felfop,
I had kinda the same issue. Focusrite support answered the following:
"Cubase 7.5 is NOT supported/fully compatible with El Capitan - you need Cubase 8.0.30 or later. A temporary workaround which we have seen to get results is to go to Applications > Utilities > Audio MIDI Setup then click the ‘+’ button in the lower left corner of the screen. Create an aggregate device, then select the tickbox next to your Scarlett (and no other devices).
Now, in Cubase, go to Devices > Device Setup and select this aggregate device instead of the 6i6 - this should now produce audio.
Please be advised that this is an untested workaround that isn’t supported either by Focusrite or Steinberg - the best way to ensure compatibility is to either update to Cubase 8, or to roll back to a supported operating system if you wish to continue to use Cubase 7.5."
I havent tested it so I dunno if it actually works. But I hope this helps any folks outthere with the same issue.