I have no issue with being wrong, and I have sent an email to Apogee asking them to comment - but:
I am running MacOS High Sierra and the latest firmware on my Quartet - it was updated about a month ago.
Searching on Google brings up a number of results of others experiencing the same thing - one with an Apogee Duet, but this from someone with an MOTU card (see below)
However - none of this addresses the issue which is: this setting can seriously damage your hearing, even if it is confined to Apogee and perhaps MOTU and possibly other hardware users. Nobody is saying that it is deliberate, but having being made aware of the problem, do something about it. We are all musicians and do you really want to be responsible for bursting another musician’s eardrums, even if it is not your fault or responsibility?
How is the next Apogee owner who buys Steinberg software going to know about this issue until it is too late?
Even Paul Walmsley in a response to the postbelow says:
However, this can catch you out if you are not used to this of workflow. which is exactly what happened to me and the woman below.
Also - there is no response to the fact that it is only the Steinberg Audio engine that causes this issue - Logic, NI, Soundforge etc. do not do this - why?
Make the default OFF and put a note in the manual about this setting - at the moment there is no mention of this setting at all as far as I can see. Professional studios will find the setting and turn it on if they need it for level matching. The rest of us can then use Steinberg software without being paranoid about having our hearing damaged.
Unread post by harmonica » Fri Aug 11, 2017 8:45 am
I’m using Dorico 1.1 on a Mac with a Motu soundcard (an Ultralite mk 3).
During the working day I often have other audio software running. Quite a few times, I’ve opened Dorico while sound is playing via other software and been knocked out of my seat as Dorico ignores my audio settings and forces the volume up to maximum (sometimes 40dB higher than I’m currently working). This happens when I open Dorico itself. If I then bring the volume down again, it happens again when I open a Dorico score.
Is there a way to fix this?
I do need to keep other audio files running when working in Dorico - if there was a way to open Dorico and close it, like other audio software, it would be much easier to integrate it into the working day.
Paul Walmsley answered: (with an explanation of why the option is there in the first place)
The reason for this is that Dorico uses Cubase’s pro audio engine, and the default setting for the audio engine is that if you set the output fader to 0dB, then the sound card output is at 0dB. This is very important in a professional context because you need to rely on the levels. Also in a professional context you never have the soundcard output connected directly to the speakers without some kind of volume control.
However, this can catch you out if you are not used to this of workflow. Fortunately there is an option: In Dorico / Preferences / Audio Device Setup press the Device Control Panel button and untick the option to ‘Set Device Attenuation to 0dB’. This is something that you should only need to do once and then and the setting is remembered for future sessions.