Hello, I’m a new Cubase user and like it a lot so far BUT have been pulling my hair out for several hours. Steinberg has not been great help so far. Here is my issue:
I am using Cubase Elements 9.5. I’ve purchased a Contour Shuttle Pro V2 to use as a controller. Cubase, no matter what I try (after hours of trying) does not recognize key command changes. I have tried the Shuttle Pro in various programs including, Word, Notepad, Reaper, Cakewalk, Internet Explorer and Excel. Every program responds exactly as it should in relation to the commands I program into Shuttle Pro. Cubase will ONLY use the commands that are pre-set and will not change them. So, for example, the upper left key of the shuttle pro is set to send “F8”. I reprogram it to send “Space”. Shuttle Pro confirms the change. But Cubase still only sees “F8”.
The Shuttle is, for all intents and purposes, a type of keyboard. I can’t see any reason why only Cubase refuses to accept simple key command from it. EVERY other program I’ve tried (DAW or other) works perfectly.
Oh, and to be clear: The “pre-assigned” keys on Shuttle Pro work fine with Cubase. So, Cubase is SEEING the Shuttle, just not letting me change key commands.
Sorry for the long description. Any ideas?