Hi trying to download the free trial Dorico pro for MacBook, and having problems signing in to the Steinberg download assistant, is it the same email and password I use to sign in to my Steinberg account? does not work… tried to change the password just to be sure…
What Browser are you using Odd (@AKO )?
safari
Well, sorry, I posted the previous question @AKO because in Win 10 I never succeeded with Firefox, while was immediate with Edge…
Your issue is probably different…
@AKO, in your case you need to sign in with the password for your user account on your computer. Once SDA is installed and you start it up, then you will be prompted to sign in with your Steinberg ID (which will redirect you to complete that process in your web browser). When you’re installing software, you have to provide elevated privileges to write to your computer’s drive, and that requires you to authenticate with your computer account username and password.
1 Like