I just obtained Cubase 10 Elements. I downloaded and installed latest version via Steinberg Download Assistant.
When I either start Cubase 10 or the eLisenser Control Center, I get the error
DCOM connection to program 'Synsopos.exe' failed.
I already did my googling and testing. Uninstalled and newly installed eLicenser with no result. I am using Windows 10 x64 on latest updates. What I find odd, and have not seen anywhere else:
When I try to start “C:\Program Files (x86)\eLicenser\POS\SYNSOPOS.exe” I get a “File not found” error, even though the file is there. This happens in Explorer and also in command prompt, both as user and as administrator
C:\Program Files (x86)\eLicenser\POS>SYNSOPOS.exe The system cannot find the file C:\Program Files (x86)\eLicenser\POS\SYNSOPOS.exe.
So, what can I do to fix this? I want to use my newly aquired software now.