SOLVED! After speaking with steinberg support in Toronto this afternoon, it turns out that the issue causing ALL of my problems was that I had my USB eLicenser plugged into a USB3 port. Apparently there may be some conflict issues with USB3 ports on Gigabyte Motherboards and the eLC.
I have been struggling for 2 weeks straight to get a copy of Cubase (any current version 5 or 6, 32bit or 64bit) installed and working with an Avid Artist Control in Windows 7 Home Premium 64bit.
To date I’ve done 8 fresh installs of windows 7, and everything stops working upon installing Cubase and the Eucon drivers/adapter. Although it might be worth noting that I’ve gotten errors during the Cubase install process (for example the installer has gotten stuck during the install of the “MP3 Trail”, and required a force quit).
When I’ve been successful at installing Cubase, if I manage to get it open, once I close it, I have to restart my entire system in order to reopen it again.
After installing the Eucon software and Adapter (all the latest versions) I can get Cubase to open however most of the time when I try to add Eucon in the device list Cubase will freeze. After a number of reboots if I manage to add Eucon in the device list, once I quit Cubase it will never open up again (it gets hung up while initializing).
I’m at a loss for words to express the frustration this experience is causing me, I built this computer, upgraded to Cubase 6 and bought the Artist Control (at a cost of nearly $3000), and it all seems like a waste of money. I have to admit I’m tempted to give up and switch to pro tools. I’ve been a Cubase user since SX2 and am baffled by these seemingly endless problems. I’ve set a number of WinXP based Cubase systems with little to no issues, this is my first Windows 7 system.
My system specs are as follows:
OS: Windows 7 Home Premium
Processor: AMD FX-6100 3.3GHz L2 6M
Motherboard: Gigabyte 990FXA-UD5
Ram: 16 GB
Videocard: Sapphire HD6670 Ultimate 1G DDR5
Soundcard: RME Raydat (latest drivers and firmware)
Midi devices: Keystation Pro 88 (generic class compliant drivers), Korg Kaoss Pad 3 (latest Korg USB Midi drivers)
Misc devices: Wacom Bamboo create
Is there anyone who might be able to provide some insight into what might be the root cause to all these problems?
Perhaps I should add that I’m hoping to have Cubase 5 (32 bit), & Cubase 6 (64bit & 32 bit) installed and have them all integrated with the Avid Artist Control. Is this even realistic?