Something Strange with a particular Key Command

[RZDorico]

Hello,
So I have no idea why my Duplicate to staff above or below doesn’t work…

I can confirm that it is successfully set to the default opt+Shift+5/6 and I can even see it in the Jump bar, however when I try to run it using the key command it fails.

I tried to delete it manually and set it again dorico tells me it is assigned to another key command but even after I set it to opt+Shift+5/6 it still won’t trigger it.

I don’t mind resetting my key commands to the default of dorico if it helps to fix my problem but before I do so I would like to know if there is an easier fix.
How do I only reset the All key commands and not anything else in preferences? Do I press the “reset key command” or “Reset to factory”

Thanks for your helps

[dspreadbury]

Yes, to reset key commands back to the factory defaults, you click Reset Key Commands. This won’t interfere with any of the other preferences.

If you want to use Shift+Alt+5/6, you should be able to do so if you go to the Play category and un-set the shortcuts for the Key Editor Tool 5 and Key Editor Tool 6 commands.

[RZDorico]

Thanks that worked.
My assumption was as soon as I re-assign my key command it should replace the Key Editor Tool 5 and Key Editor Tool 6 commands.
anyway, the problem is solved now.
Cheers