Sound of (any) other apps won't work while Dorico 3.5 is open...

Dorico
1

Hi there,

I’ve discovered that while Dorico is open, any other apps that use audio (youtube via browser, MP3 player etc.) will NOT work. I get a message that says “Auto Renderer error. Please restart your computer.”

After speaking with Microsoft Tech Support (I’m on a PC, Windows 10), we discovered that its the playback driver in Dorico (“Generic Low Latency ASIO Driver”) that disables all other sound while Dorico is running. If I switch Dorico to my computer’s driver, I’m able to play outside audio, like youtube tutorials, while running Dorico… however, then Dorico’s playback does not sound.

I’m looking for a solution that allows me to play audio on and off Dorico simultaneously, without having to toggle drivers.
Any help would be greatly appreciated!

Thanks so much,
Thomas

2

See https://helpcenter.steinberg.de/hc/en-us/articles/115001124024-Windows-Dorico-No-sound-in-other-applications

3

Thomas is lucky. I had audio cut out on YouTube on Firefox (but not MS Edge) when nothing else is playing, and I have no idea what I did (or Firefox did) to cause it.

I wish Firefox and YouTube had the kind of support that Dorico provides!