I’m in Studio One 6 on Win11. Everything was working fine till today. I have spent the last few hours messing with this with no success.
SL11 will not open, and the msg I keep getting is to install the activation manager. I have done that.
I have uninstalled everything Steinburg related and reinstalled and get the same msg. I have installed the activation manager 10 times, uninstalled and installed again.
You would think a clean download and installation would work. So I’m stumped, and I would rather be working on music. I am no computer wiz and when things don’t work it makes me nuts.
Any help would be appreciated.
that’s what I get when starting stand alone.
that’s what I get in Studio One
The lastest Activation Manager is installed.
What happens when you launch the Steinberg Activation Manager? Can you see your SpectraLayers license activated?
This is what I get when I try to open the Activation Manager:
I have uninstalled and reinstalled everything several times. So weird that it would go from working fine to not working at all like that.
I’m going to uninstall everything once again. However, I’m finding it confusing to reinstall and activate from the Steinburg site - and I am logged in to my account. I cannot find an activation key/number in my account. There does not seem to be a clear path for me to understand exactly how to do this, to restore it and activate the license.
Everything is reinstalled and will not run. I cannot find a way to locate my access code. I entered the one for version 10 Pro that I got from Sweetwater, however I upgraded to 11 Pro w/ Steinberg.net, and I cannot find that code/number. I’m ready to pull my hair out.
SL Pro 11 will not open. It gives me the msg window to install the latest Activation Manager first, which I have done, but when I try to open that, it tells me that the License Engine is not responding.
All this waste of time, and it was working perfectly before this. I really need a solution.
I found the Access Code for 11 Pro and entered it into the Download Manager. It was received and activated access. But SL11 will not open. The same issues described above keep repeating anyway.
Yes, as long as you’re not able to open the Steinberg Activation Manager, SpectraLayers won’t be able to check the license - the whole issue lies there. Can you generate and upload a diagnostic report, as offered in the Steinberg Activation Manager dialog box?
The option to generate a diagnostic report is unresponsive.
I have come to suspect that uninstalling the Activation Manager is not actually uninstalling it. I’m suspecting it is still in there pretending it was uninstalled. ha. If it is corrupted or confused then reinstalling/repairing is not fixing anything. Perhaps I should do a real wipe of it, but I don’t know how to do that, and I do not want to make more problems.
I have reinstalled it 10X.
Let’s start simple, uninstall it (the Steinberg Activation Manager), then open the File Explorer and delete C:\Program Files\Steinberg\Activation Manager as well as %APPDATA%/Roaming/Steinberg/Activation Manager.
Then reinstall the Steinberg Activation Manager and try to open it. Let me know how it goes.
Ok, then now delete %APPDATA%/Roaming/Steinberg/Activation Manager
And before reinstalling, reboot your computer. Then install the Steinberg Activation Manager, reboot again, and try launching the Steinberg Activation Manager.
Where is the APPDATA path located?
Just type %APPDATA% in the address bar at the top of the File Explorer.
The actual path is something like C:\Users\YOURUSERNAME\AppData
So you need to delete C:\Users\YOURUSERNAME\AppData\Roaming\Steinberg\Activation Manager
We have success! Thank you so much for taking the time to help me fix this.
Back to work!
Have a great day 
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