SpectraLayers locks-ups and blocks all audio playback on Windows

Hi all,

Two semi-related probems.
System: Using Windows 11 and SpetraLayers 10.40. I have 13 GB free and open a 70MB audio file - FLAC files at 48khz and 24-bit audio.

  1. Sometimes, SL hangs when unmixing the file, and after that audio all audio is blocked on Windows, can’t play audio via Windows Music Player, or any other audio app. I need to reboot my laptop.

  2. Sometimes, even if SL completes the umixing OK, playback doesn’t work. The play button will highlight, but the cursor doesn’t move and no audio plays. No audio will play in any other windows app.

My guess is some Windows audio subsystem is crashing or hanging, that’s why I need to reboot. Any suggestions?

John


I get this YouTube issue was well once SL locks-up.

Screenshot 2023-12-13 185741
And this issue as a side-effect.

Here’s the log file output for a session that fails:

07:14:15.198 4ab4 INFO C:\Program Files\Steinberg\SpectraLayers 10\Win64\SpectraLayers.exe
07:14:15.198 4ab4 INFO auto-detected folder: C:\Program Files\Steinberg\SpectraLayers 10\Win64
07:14:15.824 4ab4 INFO early init done
07:14:15.830 4ab4 INFO creating app…
07:14:15.874 4ab4 INFO loading properties…
07:14:15.890 4ab4 INFO en en
07:14:15.891 4ab4 INFO session SpectraLayers 2023.12.16-07.14.15.195 started - slp10srv
07:14:15.891 4ab4 INFO SpectraLayers Pro 10.0.40 Build 339 (x86_64 - Qt 6.2.2 - qtnamespace: DivideFrame - MSVC 1929)
07:14:15.987 4ab4 INFO OS: Windows 11 Version 2009 (Kernel: 10.0.22621) (en_US)
07:14:15.987 4ab4 INFO CPU: 8 threads (AVX512)
07:14:15.987 4ab4 INFO RAM: 16 GB
07:14:15.988 4ab4 INFO HDD: 475 GB (4 GB free)
07:14:15.988 4ab4 INFO SCR0: 1536x864x32@60.0204Hz (device pixel ratio: 1.25) (primary)
07:14:15.988 4ab4 INFO creating window…
07:14:15.989 4ab4 INFO loading plugins…
07:14:16.885 4ab4 INFO 34 plugins loaded
07:14:16.885 4ab4 INFO initializing UI…
07:14:16.957 4ab4 INFO layout and graphic objects initialized
07:14:16.971 4ab4 INFO setting shortcuts and properties
07:14:17.589 4ab4 INFO UI initialized
07:14:17.601 4ab4 INFO Ready
07:14:18.101 4ab4 INFO Show
07:14:18.201 13f4 INFO checking ASIO…
07:14:18.202 13f4 INFO scanning 2 devices…
07:14:18.203 13f4 WARNING RtApiAsio::getDeviceInfo: error (Hardware input or output is not present or available.) initializing driver (ASIO 2.0 - ESI U24).
07:14:18.203 13f4 INFO ASIO 2.0 - ESI U24 (0/0 channels, 0 Hz)
07:14:18.784 13f4 INFO Magix Low Latency 2016 (8/4 channels, 48000 Hz)
07:14:18.784 4ab4 INFO I/O: ASIO (Magix Low Latency 2016/Magix Low Latency 2016)
07:14:22.109 4ab4 INFO importing: C:/Music Editing/John Zorn/John Zorn - 2023 08 30-7PM-GAMH-Mattes-2496/02 first movement.flac
07:14:22.109 4ab4 INFO session path: C:\Users\lough\AppData\Roaming\Steinberg\SpectraLayers 10.0\Cache
07:14:22.109 4ab4 INFO providing path: C:\Users\lough\AppData\Roaming\Steinberg\SpectraLayers 10.0\Cache\layer(b07243df).pcm
07:14:22.840 4ab4 INFO Read 02 first movement.flac SamplingFormat(Real, 96000Hz, Audio, 2 channel(s), mapping: 11) 97879040 samples, 24 bits int )
07:14:22.851 13f4 INFO Project Samplerate: 96000Hz Device Samplerate: 48000Hz
07:14:22.919 4ab4 INFO GPU: Intel / Intel(R) Iris(R) Xe Graphics
07:14:22.919 4ab4 INFO OGL: 3.3.0 - Build 30.0.101.1122 / 3.30 - Build 30.0.101.1122 / OpenGL 3 . 3 Core
07:14:23.534 13f4 WARNING RtApiAsio::getDeviceInfo: error (Hardware input or output is not present or available.) initializing driver (ASIO 2.0 - ESI U24).
07:14:46.435 4ab4 INFO importing: C:/Music Editing/John Zorn/John Zorn - 2023 08 30-7PM-GAMH-Mattes-2496/03 second movement.flac
07:14:46.436 4ab4 INFO session path: C:\Users\lough\AppData\Roaming\Steinberg\SpectraLayers 10.0\Cache
07:14:46.436 4ab4 INFO providing path: C:\Users\lough\AppData\Roaming\Steinberg\SpectraLayers 10.0\Cache\layer(34e515cb).pcm
07:14:46.718 4ab4 INFO Read 03 second movement.flac SamplingFormat(Real, 96000Hz, Audio, 2 channel(s), mapping: 11) 31080448 samples, 24 bits int )
07:14:46.729 13f4 INFO Project Samplerate: 96000Hz Device Samplerate: 48000Hz
07:14:48.168 13f4 WARNING RtApiAsio::getDeviceInfo: error (Hardware input or output is not present or available.) initializing driver (ASIO 2.0 - ESI U24).