Spectralayers V8 trial crashing

Installed the V8 trial. When in stand alone mode program will freeze after this work flow.

Load file
Adjust amplitude
Press Play
Press Stop
Press Play
Program Freezes
Use Task Manager to force Quit
Repeat x10
Throw computer out the window…

Maybe not that last part but it gets very close.

When used in Cubase via ARA it bogs down the session even when only applied to 1 track. Session is small, only 9 tracks.

Any thoughts?

Thanks,
Casey

Lenovo P410
Windows 10
Xeon Processor
48Gb Ram
Rednet PCIeR latest drivers
Nvidia Quadra P400 latest drivers

Can you upload here the log files located in %APPDATA%\Steinberg\SpectraLayers 8.0\logs ? (you can also access them through Help > Support Info > Logs Folder)

Are you using ASIO or WASAPI ? If using ASIO, did you try WASAPI ?

I’ll Paste the log file here, it won’t allow me to attach a TEXT file. I do not have a WASAPI device. I see the option for one in the driver dropdown but nothing populates in the device dropdown.

Below is the Log

*10:22:45.145 1c50 INFO C:\Program Files\Steinberg\SpectraLayers 8\Win64\SpectraLayers.exe *
*10:22:45.145 1c50 INFO auto-detected folder: C:\Program Files\Steinberg\SpectraLayers 8\Win64*
10:22:45.901 1c50 INFO early init done
10:22:45.904 1c50 INFO creating app…
10:22:45.971 1c50 INFO loading properties…
10:22:52.683 1c50 INFO session SpectraLayers 2022.06.11-10.22.45.141 started - slp8srv
10:22:52.683 1c50 INFO SpectraLayers Pro 8.0.20 Build 281 (x86_64 - Qt 6.2.2 - qtnamespace: DivideFrame - MSVC 1928)
10:22:52.807 1c50 INFO OS: Windows 10 Version 2009 (Kernel: 10.0.19044) (en_US)
10:22:52.812 1c50 INFO CPU: 6 threads (AVX2)
10:22:52.812 1c50 INFO RAM: 48 GB
10:22:52.812 1c50 INFO HDD: 465 GB (282 GB free)
10:22:52.812 1c50 INFO SCR0: 1920x1080x32@60Hz (device pixel ratio: 1) (primary)
10:22:52.813 1c50 INFO creating window…
10:22:52.816 1c50 INFO loading plugins…
10:22:54.527 1c50 INFO 33 plugins loaded
10:22:54.527 1c50 INFO initializing UI…
10:22:54.584 1c50 INFO layout and graphic objects initialized
10:22:54.601 1c50 INFO setting shortcuts and properties
10:22:54.772 1c50 INFO UI initialized
10:23:15.246 1c50 INFO Ready
10:23:15.510 1c50 INFO Show
*10:23:15.510 1c50 INFO dll directory set to: C:\Program Files\Steinberg\SpectraLayers 8\Win64*
10:23:15.537 16bc INFO checking ASIO…
10:23:15.537 16bc INFO scanning 3 devices…
10:23:15.540 16bc WARNING RtApiAsio::getDeviceInfo: error (Hardware input or output is not present or available.) initializing driver (Focusrite Thunderbolt ASIO).
10:23:15.540 16bc INFO Focusrite Thunderbolt ASIO (0/0 channels, 0 Hz)
10:23:15.576 16bc INFO Generic Low Latency ASIO Driver (2/2 channels, 48000 Hz)
10:23:15.577 16bc INFO RedNet PCIe (128/128 channels, 48000 Hz)
10:23:15.578 1c50 INFO I/O: ASIO (RedNet PCIe/RedNet PCIe)
10:23:22.878 1c50 INFO importing: S:/TMC 2022/NEXUS 6-14-22/WILLIS ALAN RAMSEY/Audio/00000001_16-01.wav
10:23:22.878 1c50 INFO session path: C:\Users\Renowned Sound\AppData\Roaming\Steinberg\SpectraLayers 8.0\Cache
10:23:22.878 1c50 INFO providing path: C:\Users\Renowned Sound\AppData\Roaming\Steinberg\SpectraLayers 8.0\Cache\layer(1a04e9f).pcm
10:23:26.234 1c50 INFO Read 00000001_16-01.wav SamplingFormat(Real, 48000Hz, Audio, 1 channel(s), mapping: 100) 331484160 samples, 32 bits float )
10:23:26.239 16bc INFO Project Samplerate: 48000Hz Device Samplerate: 48000Hz
10:23:26.272 16bc WARNING RtApiAsio::getDeviceInfo: error (Hardware input or output is not present or available.) initializing driver (Focusrite Thunderbolt ASIO).
10:23:26.510 1c50 INFO GPU: NVIDIA Corporation / Quadro P400/PCIe/SSE2
10:23:26.510 1c50 INFO OGL: 3.3.0 NVIDIA 512.15 / 3.30 NVIDIA via Cg compiler / OpenGL 3 . 3 Core

Also, just tried opening a file, pressing play, pressing stop then play again and it freezes.

10:38:11.812 19ac INFO C:\Program Files\Steinberg\SpectraLayers 8\Win64\SpectraLayers.exe *
10:38:11.812 19ac INFO auto-detected folder: C:\Program Files\Steinberg\SpectraLayers 8\Win64*
10:38:12.444 19ac INFO early init done
10:38:12.447 19ac INFO creating app…
10:38:12.454 19ac INFO loading properties…
10:38:19.027 19ac INFO session SpectraLayers 2022.06.11-10.38.11.809 started - slp8srv
10:38:19.027 19ac INFO SpectraLayers Pro 8.0.20 Build 281 (x86_64 - Qt 6.2.2 - qtnamespace: DivideFrame - MSVC 1928)
10:38:19.112 19ac INFO OS: Windows 10 Version 2009 (Kernel: 10.0.19044) (en_US)
10:38:19.116 19ac INFO CPU: 6 threads (AVX2)
10:38:19.116 19ac INFO RAM: 48 GB
10:38:19.117 19ac INFO HDD: 465 GB (280 GB free)
10:38:19.117 19ac INFO SCR0: 1920x1080x32@60Hz (device pixel ratio: 1) (primary)
10:38:19.117 19ac INFO creating window…
10:38:19.120 19ac INFO loading plugins…
10:38:20.363 19ac INFO 33 plugins loaded
10:38:20.363 19ac INFO initializing UI…
10:38:20.421 19ac INFO layout and graphic objects initialized
10:38:20.438 19ac INFO setting shortcuts and properties
10:38:20.616 19ac INFO UI initialized
10:38:23.454 19ac WARNING QWidget::setWindowModified: The window title does not contain a '[]’ placeholder

10:38:23.455 19ac WARNING QWidget::setWindowModified: The window title does not contain a '[]’ placeholder

10:38:23.488 19ac WARNING QWidget::setWindowModified: The window title does not contain a '[]’ placeholder*
10:38:23.488 19ac WARNING QWidget::setWindowModified: The window title does not contain a '[]’ placeholder*
10:38:23.520 19ac WARNING QWidget::setWindowModified: The window title does not contain a '[]’ placeholder*
10:38:23.520 19ac WARNING QWidget::setWindowModified: The window title does not contain a '[]’ placeholder*
10:38:23.552 19ac WARNING QWidget::setWindowModified: The window title does not contain a '[]’ placeholder*
10:38:23.552 19ac WARNING QWidget::setWindowModified: The window title does not contain a '[]’ placeholder*
10:38:23.554 19ac INFO Ready
10:38:23.860 19ac INFO Show
10:38:23.860 19ac INFO dll directory set to: C:\Program Files\Steinberg\SpectraLayers 8\Win64*
10:38:24.125 19ac INFO GPU: NVIDIA Corporation / Quadro P400/PCIe/SSE2
10:38:24.125 19ac INFO OGL: 3.3.0 NVIDIA 512.15 / 3.30 NVIDIA via Cg compiler / OpenGL 3 . 3 Core
10:38:24.190 26d4 INFO checking ASIO…
10:38:24.191 26d4 INFO scanning 3 devices…
10:38:24.193 26d4 WARNING RtApiAsio::getDeviceInfo: error (Hardware input or output is not present or available.) initializing driver (Focusrite Thunderbolt ASIO).
10:38:24.193 26d4 INFO Focusrite Thunderbolt ASIO (0/0 channels, 0 Hz)
10:38:24.231 26d4 INFO Generic Low Latency ASIO Driver (2/2 channels, 48000 Hz)
10:38:24.233 26d4 INFO RedNet PCIe (128/128 channels, 48000 Hz)
10:38:24.233 19ac INFO I/O: ASIO (RedNet PCIe/RedNet PCIe)
10:38:24.234 26d4 INFO Project Samplerate: 48000Hz Device Samplerate: 48000Hz
10:38:24.266 26d4 WARNING RtApiAsio::getDeviceInfo: error (Hardware input or output is not present or available.) initializing driver (Focusrite Thunderbolt ASIO).
10:38:28.785 26d4 INFO Project Samplerate: 48000Hz Device Samplerate: 48000Hz
10:38:28.820 26d4 WARNING RtApiAsio::getDeviceInfo: error (Hardware input or output is not present or available.) initializing driver (Focusrite Thunderbolt ASIO).
10:38:29.016 19ac WARNING QWidget::setWindowModified: The window title does not contain a '[]’ placeholder

10:38:31.601 26d4 INFO Project Samplerate: 48000Hz Device Samplerate: 48000Hz
10:38:31.638 26d4 WARNING RtApiAsio::getDeviceInfo: error (Hardware input or output is not present or available.) initializing driver (Focusrite Thunderbolt ASIO).
10:38:31.924 19ac WARNING QWidget::setWindowModified: The window title does not contain a '[]’ placeholder*
10:38:35.036 26d4 INFO Project Samplerate: 48000Hz Device Samplerate: 48000Hz
10:38:35.071 26d4 WARNING RtApiAsio::getDeviceInfo: error (Hardware input or output is not present or available.) initializing driver (Focusrite Thunderbolt ASIO).
10:38:35.285 19ac WARNING QWidget::setWindowModified: The window title does not contain a '[]’ placeholder*

Same problem

@ericmusicstrasbourg I thought your problem was when assigning SpectraLayers, not when playing/stopping/playing ?

So, still having the same problems 9 days later. Glad I did the trial first and didn’t spend money on it…

Maybe V9 will work for me. Will give that one a go when the trial becomes available.

-Casey

v8 and v9 version need w10 21h2.
when I install this version with the latest drivers for each device, the system crashes. in version 7 of spectralayer no problem… I don’t understand. version 9 interests me a lot but I will wait to understand the problem.
in any case I note a loss of performance which is not logical. with a ryzen9 5900x and 64 giga in 3600mhz the computer should be super fluid as before

@ericmusicstrasbourg Can you post some logs files (located in %appdata%\Steinberg\SpectraLayers 9.0\logs) ?

hello Robin.

I bought a new nvme disk and installed w10 21h2. everything works wonderfully the machine works with incredible performance and without crashes

best regards
eric

1 Like

You need windows 10 version 21h2 for nuendo and spectralayer.
it’s written on the steinberg site. since the reinstallation of my system in 21 H2 everything works. before I had several crashes
Best regards.
Eric

Will double check my version of windows this week. Thanks