I updated from 10 to 11 and now nothing works. I have already uninstalled all versions from 8 to 10. I reinstalled 11 but as soon as I loaded a wav file it went grey and “no response” appeared. What’s going on?
ARA mode or standalone ? Is the standalone app working ? macOS or Windows ? What exact OS version ?
Please upload the latest log files from %appdata%/Steinberg/SpectraLayers 11.0/logs (if you’re on Windows)
Standalone. Yes. Windows 11 64bit aktuell
17:39:29.108 0bdc INFO C:\Program Files\Steinberg\SpectraLayers 11\Win64\SpectraLayers.exe
17:39:29.108 0bdc INFO auto-detected folder: C:\Program Files\Steinberg\SpectraLayers 11\Win64
17:39:29.858 0bdc INFO early init done
17:39:29.858 0bdc INFO creating app…
17:39:29.905 0bdc INFO loading properties…
17:39:29.921 0bdc INFO session SpectraLayers 2024.06.19-17.39.29.108 started - slp11srv
17:39:29.921 0bdc INFO SpectraLayers Pro 11.0.0 Build 363 (x86_64 - Qt 6.6.3 - qtnamespace: SpectraLayers - MSVC 1929)
17:39:29.936 0bdc INFO libpng warning: iCCP: known incorrect sRGB profile
17:39:30.077 0bdc INFO OS: Windows 11 Version 23H2 (Kernel: 10.0.22631) (de_DE)
17:39:30.077 0bdc INFO CPU: 12 threads (AVX2)
17:39:30.077 0bdc INFO RAM: 32 GB
17:39:30.077 0bdc INFO HDD: 931 GB (191 GB free)
17:39:30.077 0bdc INFO SCR0: 3440x1440x32@49.987Hz (device pixel ratio: 1) (primary)
17:39:30.077 0bdc INFO SCR1: 2560x1440x32@74.968Hz (device pixel ratio: 1)
17:39:30.077 0bdc INFO creating window…
17:39:30.077 0bdc INFO loading plugins…
17:39:30.405 0bdc INFO 40 external plugins loaded
17:39:30.405 0bdc INFO initializing UI…
17:39:30.452 0bdc INFO libpng warning: iCCP: known incorrect sRGB profile
17:39:30.499 0bdc INFO layout and graphic objects initialized
17:39:30.530 0bdc INFO setting shortcuts and properties
17:39:31.482 0bdc INFO UI initialized
17:39:31.935 0bdc WARNING OpenType support missing for “Open Sans”, script 11
17:39:31.936 0bdc WARNING OpenType support missing for “Tahoma”, script 11
17:39:31.936 0bdc WARNING OpenType support missing for “Arial”, script 11
17:39:31.937 0bdc WARNING OpenType support missing for “MS UI Gothic”, script 11
17:39:31.937 0bdc WARNING OpenType support missing for “SimSun”, script 11
17:39:31.946 0bdc WARNING OpenType support missing for “Segoe UI Emoji”, script 11
17:39:31.949 0bdc WARNING OpenType support missing for “Segoe UI Symbol”, script 11
17:39:37.035 0bdc INFO Ready
17:39:37.039 0bdc INFO Show
17:39:37.088 0bdc INFO checking ASIO…
17:39:38.356 0bdc INFO scanning 4 devices…
17:39:38.356 0bdc INFO FL Studio ASIO (2/2 channels, 48000 Hz) (default input) (default output)
17:39:38.356 0bdc INFO Generic Low Latency ASIO Driver (0/2 channels, 48000 Hz)
17:39:38.356 0bdc INFO Steinberg built-in ASIO Driver (2/2 channels, 48000 Hz)
17:39:38.356 0bdc INFO Yamaha Steinberg USB ASIO (4/4 channels, 48000 Hz)
17:39:38.356 0bdc INFO I/O: ASIO (Yamaha Steinberg USB ASIO/Yamaha Steinberg USB ASIO)
17:39:38.467 1524 INFO internet access:true
17:39:47.506 0bdc INFO opening D:/Audio/Cassette.wav…
17:39:47.507 0bdc INFO importing: D:/Audio/Cassette.wav
17:39:47.507 0bdc INFO session path: C:\Users\pmaye\AppData\Roaming\Steinberg\SpectraLayers 11.0\Cache
17:39:47.507 0bdc INFO providing path: C:\Users\pmaye\AppData\Roaming\Steinberg\SpectraLayers 11.0\Cache\layer(7ea1549).pcm
17:39:47.640 0bdc INFO Read Cassette.wav SamplingFormat(Real, 44100Hz, Audio, 2 channel(s), mapping: 11) 6105943 samples, 24 bits int )
17:39:47.689 0bdc INFO GPU: NVIDIA Corporation / NVIDIA GeForce GTX 1650/PCIe/SSE2
17:39:47.690 0bdc INFO OGL: 3.3.0 NVIDIA 551.23 / 3.30 NVIDIA via Cg compiler / OpenGL 3 . 3 Core
17:39:47.837 0bdc INFO Project Samplerate: 44100Hz Device Samplerate: 48000Hz
17:40:03.240 0bdc INFO I/O: none
17:40:18.928 0bdc INFO I/O: ASIO (Yamaha Steinberg USB ASIO/Yamaha Steinberg USB ASIO)
17:40:18.929 0bdc INFO Project Samplerate: 44100Hz Device Samplerate: 44100Hz
17:40:26.724 0bdc WARNING error #1:Stream is not open
17:40:37.692 0bdc WARNING error #1:Stream is not open
17:40:45.610 0bdc INFO I/O: none
17:40:54.347 0bdc INFO I/O: ASIO (Yamaha Steinberg USB ASIO/Yamaha Steinberg USB ASIO)
17:40:54.349 0bdc INFO Project Samplerate: 44100Hz Device Samplerate: 44100Hz
With ARA nothing crashes but it hangs at 99% for minutes and does not respond to mouse clicks.
Version 10 ran much smoother and faster.
Not sure it’s the same, but using SL11 in standalone mode / Windows 10…
… I also have the no response “hanging” at 99%, with unmix song + extreme mode. But when I look at the task manager, I can see that SL11 actually are working (maybe out of process scope) on something., before I get the GUI & control back again, and sees the new layers.
I think it’s normal on my side, though I haven’t tried any lower quality unmixing modes.
SLL
@PietW what happen if you use WASAPI instead of ASIO ? WASAPI tends to be more responsive with SpectraLayers (that’s why it’s the default choice).
Also regarding the 99% hanging it looks like you’re referring to something else than loading a file, if so please specific about the context. If you’re referring to the Extreme mode in Unmix Song, keep in mind that it’s doing, well… extreme calculation - hence the name.
Hi Robin, thank you for looking into my problem. Yes, with the WASABI driver it works almost like it did with version 10. But that can’t be true because versions 8, 9 and 10 worked without any problems with the ASIO driver.
Hi, yes. You’re right. I noticed that in the task manager too. It’s at 99%, you think it’s finished or has crashed but something is still being calculated somewhere.
There has been changes to the ASIO driver with 11.
I have a similar problem. I just upgraded SL10 to SL11. The standalone version always crashes on startup. I see the intro screen, then the SL11 window, but everything remains white, then the window just closes without any error message. When I try to open it in Cubase 13 Pro using ARA, Cubase crashes and closes without any error message. I am running it on Windows 10. By the way, SL10 always worked without any issues.
Here is my Log:
12:18:49.503 4ff0 INFO C:\Program Files\Steinberg\SpectraLayers 11\Win64\SpectraLayers.exe
12:18:49.503 4ff0 INFO auto-detected folder: C:\Program Files\Steinberg\SpectraLayers 11\Win64
12:18:50.068 4ff0 INFO early init done
12:18:50.086 4ff0 INFO creating app…
12:18:50.139 4ff0 INFO loading properties…
12:18:50.197 4ff0 INFO session SpectraLayers 2024.06.20-12.18.49.497 started - slp11srv
12:18:50.197 4ff0 INFO SpectraLayers Pro 11.0.0 Build 363 (x86_64 - Qt 6.6.3 - qtnamespace: SpectraLayers - MSVC 1929)
12:18:50.207 4ff0 INFO libpng warning: iCCP: known incorrect sRGB profile
12:18:50.268 4ff0 INFO OS: Windows 10 Version 22H2 (Kernel: 10.0.19045) (de_CH)
12:18:50.268 4ff0 INFO CPU: 4 threads (AVX2)
12:18:50.268 4ff0 INFO RAM: 16 GB
12:18:50.272 4ff0 INFO HDD: 782 GB (95 GB free)
12:18:50.272 4ff0 INFO SCR0: 1920x1200x32@59.9502Hz (device pixel ratio: 1) (primary)
12:18:50.273 4ff0 INFO creating window…
12:18:50.273 4ff0 INFO loading plugins…
12:18:51.055 4ff0 INFO 40 external plugins loaded
12:18:51.069 4ff0 INFO initializing UI…
12:18:51.123 4ff0 INFO libpng warning: iCCP: known incorrect sRGB profile
12:18:51.198 4ff0 INFO layout and graphic objects initialized
12:18:51.231 4ff0 INFO setting shortcuts and properties
12:18:52.066 4ff0 INFO UI initialized
12:18:52.085 4ff0 INFO Ready
12:18:52.093 4ff0 INFO Show
12:18:52.176 4ff0 WARNING OpenType support missing for “Open Sans”, script 11
12:18:52.177 4ff0 WARNING OpenType support missing for “Tahoma”, script 11
12:18:52.177 4ff0 WARNING OpenType support missing for “Arial”, script 11
12:18:52.178 4ff0 WARNING OpenType support missing for “MS UI Gothic”, script 11
12:18:52.178 4ff0 WARNING OpenType support missing for “SimSun”, script 11
12:18:52.180 4ff0 WARNING OpenType support missing for “Segoe UI Emoji”, script 11
12:18:52.180 4ff0 WARNING OpenType support missing for “Segoe UI Symbol”, script 11
12:18:52.181 4ff0 WARNING OpenType support missing for “BOUTON International Symbols”, script 11
12:18:52.182 4ff0 WARNING OpenType support missing for “Huxley Titling”, script 11
12:18:52.346 4ff0 INFO checking WASAPI…
12:18:52.375 4ff0 INFO scanning 3 devices…
12:18:52.375 4ff0 INFO Speakers (Realtek High Definition Audio) (0/2 channels, 48000 Hz) (default output)
12:18:52.375 4ff0 INFO Line (Realphones System-Wide) (0/2 channels, 44100 Hz)
12:18:52.375 4ff0 INFO Stereo Mix (Realtek High Definition Audio) (2/0 channels, 48000 Hz) (default input)
12:18:52.375 4ff0 INFO I/O: WASAPI (Standard-Systemeingabe/Standard-Systemausgabe)
12:18:52.501 23a0 INFO internet access:true
That would explain why Mac users have no problems.
I never really had a problem with Win10. 
It’s only SL11 now. SL10 works perfectly. There must be something different in SL11?
Is here a Problem? I don’t understand it.
12:18:50.207 4ff0 INFO libpng warning: iCCP: known incorrect sRGB profile
I’ve seen a similar issue on a Windows machine which did not have proper graphic drivers, you might wanna look in that area.
Okay, thanks, I will take a look at it.
I heard about the problem with Nvidia cards and drivers and Steinberg. That was one of the first things I did. My graphics card driver is up to date. Thank you for the suggestion.
What I also don’t understand is why SpectraLayers doesn’t use 100% of the CPU and GPU when unmixing, for example? In the task manager, it always fluctuates between 0% and around 60%. FL Studio uses 100% of the CPU power straight away.
As explained in other threads in the SpectraLayers forum, Unmix Song is not yet fully GPU accelerated, due to changes in models and libraries. This will hopefully improve with further patches. Other Unmixing modules are using 100% GPU for instance.
@Robin_Lobel It was indeed the graphics driver. After an update, everything is now running perfectly. Thank you very much!
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I can recommend a utility called DDU for thoroughly “cleaning” all graphics drivers. If you download that and the latest driver for your card, and follow the instructions and start Windows in “Safe Mode”, disconnected from the internet, you can get back to a pristine state and install only the latest driver (and in the case of NVIDIA, the “Studio” driver, and only the graphics driver itself – no other options).
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