Steinberg Activation Manager "Sign In" button not working

Cubase
1

Trying to sign in to SAM but pressing the “Sign In” button does not open browser (Chrome)

  • have tried Edge and Explorer browsers
  • I’ve allowed SAM app through Firewall
  • I’ve set Chrome to allow pop-ups and redirects (not sure if this has anything to do with it)
    SAM
    SAM896×626 34.6 KB

Can you please help me fix this? Thanks.

2 Likes
2

Same exact problem. I recently purchased Cubase 12 Pro and downloaded all the software directly so that I could avoid running faulty Steinberg Download Assistant (which has the same problem, namely, a useless sign-in button) and now the activation manager is messed up and I’m stuck with four hours wasted on troubleshooting, 600 dollars gone, and no software activation.

3

Which version of Windows are you using?

4

Windows 8.1

5

I’m using Windows 10

6

Cubase 12 requires 64-bit Windows 10 Version 21H2 (or higher), 64-bit Windows 11 Version 21H2 (or higher)

7

Which build of Windows 10? Is it 64-bit Windows 10 Version 21H2 (or higher), 64-bit Windows 11 Version 21H2 (or higher)

8

64-bit Windows 10 21H2 is the build of my computer so I’m not sure why it’s having issues

11

I met this too! But I guess there is nothing wrong with you software or sttings but extremely serious delay. I first tried at around 7:00 p.m., now it’s 12:00 p.m. and everything just turn right even without reconnecting net or restart computer. (Well maybe it’s just my personal experience but you can have a try )

12

HI Activation manager “Sign In” button is not working for me then I cant launch the Cubase 12le