I need a contact to Steinberg finance or administration departement. They ignore the fact that I have paid for an upgrade from Halion Sonic 7 to Halion 7. The information about the price was not easy to understand so I paid too little. I got a download code but of course I could not use it. I made a ticket but they just say I should ask here for help for contact info. I think they should have notised that something is wrong and sent me a mail and send my money back. But no. Dead silince from them I really dont know what to do. Help!
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Yes I bought it from Steinberg shop and I sent a support ticket, wich they said they could not help me with
I will try to reach them according to your suggestion. Thanks!
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There isn’t an upgrade from Halion sonic 7 to Halion.
Halion sonic 7 is a free download.
I’m being pedantic here, I know, but is it possible the OP upgraded from the HS Collection, thinking that was the same thing as vanilla HS 7?
Well I understod it so 
My bad
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