Steinberg License Engine is Not Responding

Cubase
1

Hi Dear All,

Recently, I updated my computer and reinstall the Cubase 12 and Steinberg Activation Manager. Today, when I opened the SAM, it showed ‘Steinberg License Engine is Not Responding.’ I don’t know how to fix it. I rebooted the computer several times, but it didn’t work. My computer is a 2021 Macbook Pro 16’, 64GB, 2T, Ventura 13.5.1, Apple M1 Max. Anyone can help me with this issue? Thanks in advance!!

Also, I have a USB license when I bought the Cubase 11. Will the USB license still work for using Cubase? I mean, I want to use my Cubase 12 offline.

Thanks!!!

2

I’m not a licence specialist, far from it, but the first thing I would try is to update SAM from either here or with the Steinberg Download Assistant, install it as administrator and relaunch it.

Beside this, sadly no : the USB eLicenser will only allow you to use Cubase 11 and below versions, as Cubase 12 precisely rely on the new Steinberg Licensing scheme with SAM associated…

3

If you are running the latest version of the Steinberg Activation Manager (1.4.40) there is now a command to collect diagnostic information.

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If you could do that and post the diagnostic file here then I can take a look.

4

Thank you so much for your reply. I reinstall the Steinberg Activation Manager, right now, and it works!!

5

Thank you so much!! You answered my question!!

6

I’m having this same issue and have downloaded version 1.5, but it didn’t help. Any help greatly appreciated.