Hi, I own a UR816C and I read that Steinberg Plus should allow me to use “Metro Heights,” “Amped Elektra,” and other content.
I tried to request the free DAC, but I didn’t receive it, and if I try to register the UR816C with another account, it says it’s already registered. Steinberg Plus doesn’t appear in my product listing. From what I understand, it should be free for all UR-C owners. My UR816C isn’t second-hand.
Can anyone clarify this for me?
Thanks
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Yes, I also tried to cancel the subscription and reactivate it. I found the old activation code, but it does not activate the new products.
I’m not sure what else to suggest. Did you get to the point where it says to check your email for a DAC? I just tried (even though I don’t own a Steinberg interface) and received a DAC in an email almost instantly 
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I tried but it doesn’t work. My sound card is already registered. By now I don’t think you can update the Steinberg Plus package with the new free plugins.
Thank you
I tried to open a ticket, let’s wait if someone ever answers
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Hi! I’ve been waiting for an answer for 9 days now.
If you get an answer, please share it. It seems that a lot of people are having trouble activating the new Steinberg Plus content. Thanks!
Of course, I will share the information hoping that there will be some