Steinberg Site not taking payment for Cubase 12 update?

I am trying to purchase the cubase 12 update to get the free plugins before the end of today and everytime I try to purchase, the site says it’s declined. There is no issue on my end as far money. Is there an issue on the steinberg end. Please help before the offer expires.

Shop support is at https://helpcenter.steinberg.de/hc/en-us/articles/360001898100-Online-Shop-Support

Thank you for providing this link but I called the domestic numbers and no one is there to assist. Is there perhaps another way?

I have the same problem…(