So I use Cubase Studio 4 and this morning it started crashing. I’ve used it, without issue, for quite a time and now I’m getting an error message, 5 mins after opening the software, saying that the software is unstable and to save and restart the program. It explains that there is a LOG file but I can’t seem to find it.
I urgently need this problem fixed so looked to contact Steinberg Support. Clearly telephone technology hasn’t reached Steinberg yet as we’re required to fill out forms and type out our problems. Fine, I can handle that, except my version of Cubase doesn’t come up under a ‘Registered Product’ that field is blank, despite having a E-License registered.
I’ve tried re-registering just my copy of Cubase but it won’t accept the P/N number on the side of the box.
I’d greatly appreciate some advice (or a phone number) so that I can get this resolved quickly so as to complete my work.