I have a problem with my Steinberg UR22, the sound has started to feel stronger by about 5-10% in the left channel (headphones). I thought it was a HW problem so I ordered a new sound interface, this time a Steinberg UR24C. But after reinstalling the drivers I was disappointed, the sound in the headphones (and maybe in the monitors, but I can’t judge it exactly there) is now about 5-10% stronger in the right channel. When I try to play mono sound in DAW, the level is the same in both channels (visually), so there is no problem there.
I guess it’s a SW problem, maybe Windows 10 update, since I started to notice it only recently on UR22? I have no idea, but if you have any idea how to solve it I will be very happy, because it irritates me terribly and I am not able to work efficiently.
Same here. UR44C.
Monitor line out is louder on the right. Headphones too! I have to run dspmixfx with L6 pan on the master to have equal levels on both sides! Mine is brand new, have to send it back i guess…
I just tried on my Mac and it works OK. I guess it is just a Windows issue. But I can’t solve it myself and there is 0 support from Steinberg…
Did you try to contact Steinberg? Thanks
Same issue on Linux with UR24C. And if the main volume knob is near minimum, the problem becomes even more audible.
I too am now noticing this issue with my UR22c. The left main-out is louder than the right (confirmed with test tones and measurement).
. Really Steinberg?!? I’m starting to regret this investment…
Ok, this is unacceptable. The L/R balance of my main-outs are very noticeably off (skewed to the left). Even just for casual listening its distracting and this is no good at all for serious work. Has anyone made a warranty claim with Steinberg for this problem? Did they accept it as a defect, and if so was your replacement better/worse/the same?
I don’t have this particular unit however, i would assume your firmware and drivers are up to date?? I had some strange issues also and as always, firmware fixed it