Hey!
I hope this is the correct section for my issue.
It would make me happy if I could get support here:
My Setup is very simple:
- Cubase Artist 12
- Steinberg UR44 USB interface
- Windows 11
I’m used to work with headphones that are connected into the USB interface.
Since yesterday everything worked fine for a long time.
During(!) a session I worked yesterday, the audio output suddenly got silent. First I thought that I have pressed some “wrong” button accidentally, so I closed and opend a new project.
Then I get following infos: screenshot A
I checked the audio connection output and get this:
screenshot B
I only can set to speakers at the device port, the UR44 outputs are gone.
screenshot B
The strange thing is, that if I open the matsering preset in cubase, the UR44 is there, but it seems only for the inputs. But it is not the case, that the UR44 is missing completely:
screenshot C
Also in Windows, the UR44 output is fine and works.
screenshot D
I checked the latest drivers for the UR44 and reinstalled them.
I disconnected and reconnected the UR44 to the PC.
So far nothing helped.
Before re-installing Cubase: are there any other things I could try/check?
Kind regards,
Peter
