Does anyone experience issues with Cubase 14 and the Sideshowfx streamdeck profiles for Cubase 14 (last version)? I just bought it during Black Friday but it does not work. The script receives the midi info from the StreamDeck (I have checked) but it does not execute any command.
All the configuration is 100% correct, it just does not work. Contacted their support, but I did not get any solution yet more than the “check the settings again or reinstall the script”. I did that 100 times, it’s not that. The script loads, is connected to the midi ports and receives signals from the StreamDeck, it just doesn’t execute commands.
Ah, and my StreamDeck works perfectly with any other profile or configuration. I have been using it for months without trouble.
UPDATE: I found out that the problem is the script itself. It does not create the Midi controller automatically. If I do it manually, there are NO MAPPINGS whatsoever. So, it is 100% useless so far.
Support is not helping at all. They keep replying the same: reinstall the script, check the midi ports. I showed then 3 times where the issue is coming from, they seem to ignore it.
I’ve done it 100 times. I have tried everything. No solution so far, so I’d be aware of this if I was a Cubase 14 user on a Mac environment before buying it.
Same thing happening for me! I was using it just fine when I was on Windows. I jumped ship just this last week and tested with the newest version they have. Pretty disappointing…
Glad I am not alone. Well, I am still fighting for a solution. If I find one I’ll let you know. I think I may have found a solution but I need a certain file and I’m waiting for it. I also asked them for a refund, but they ignored it.
I can install and setup successfully any other midiremote script except theirs…so my system is working perfectly.
Do you still have access to the previous system where their script was working? Can you check if you can find a file somewhere in User Settings or in the Midi Remote folder that ends with _globalmappings.json?
Something similar to: SideshowFX_Track Mix Strip_XXXXXXXXXXXXXXXX_globalmappings.json
that long XXXXXXXX is an alphanumeric code that is unique to your system. I just need its contents, that I believe are the mappings that are missing in the buggy installation.
I found the issue. It is that globalmapping.json file I was talking about in previous messages. Delete it from the Midi Remote folder from your computer, delete the script and controller and reinstall. It should be fine. For some reason the script does not overwrite it in my Cubase 14. As soon as I did that, things are finally working and all the cubase function mappings are there in the mappings list.