Stuck at "scanning VST3 plug-ins"

[haastudio]

@ohm-ish

Hi
I just purchased upgrade from Cubase Artist 10 to Pro version.
Activated the code in Elicenser Control Center.
Launching the Cubase program shows that it is now the Pro version.

But the splash screen is completely stuck at “scanning VST3 plug-ins”.
I tried renaming the VST3 folder to VST3_old and try again. No change.
Same with reinstalling Cubase.

What to do?

hello, do you resolved this issue ?
how can i get around the obstacle? I can’t open cubase.
Can you give me any suggestions?