installed Cubase 14 (version 14.0.32 Build 342 (Apple Silicon)) on a silicon MacBook Air running on Sequoia 15.6, working with Yamaha KX88 keyboard hooked to Steinberg UR22C interface, which is hooked up to the MacBook via USB-C (the UR22C draws the power from the Mac). I installed the drivers for the UR22C in the silicon MacBook following the instructions (current driver v 3.1.7). The issue is that, when using a Retrologue track in Cubase 14, for example, the keyboard does play the notes, however the notes get stuck often (and I can see in the Retrologue keyboard that the key stays pressed), or sometimes no sound from the key pressing is also possible. Pressing the stuck note on the keyboard, can result in the same note increasing volume, or finally disengaging. I checked the internet to see what the MIDI Setup should look like in Cubase 14, and all looks OK. As a side note, the same keyboard connected to an older MacBook with Cubase 12 via a Zoom Tac-2R works fine. I reinstalled Cubase 14 on the silicon MacBook, but the problem still is there. I also have an installation of Cubase 12 on the silicon MacBook and I get the same problem. I ran out of tinkering ideas to make it work. Any help deeply appreciated.
Hi,
As it works on an older MacBook (I expect it’s an Intel Mac) and as it doesn’t work in Cubase 12 on the same (new) MacBook (Apple Silicon), my guess is that it’s a driver issue.
Please ensure you have the latest UR22C driver, Firmware and Tools installed. Also, try to start Cubase 14 in the Rosetta Mode.
As I think that it’s a driver issue, I have moved the thread into the UR22C section.
Thanks, Martin! The UR22C driver is the latest one, but I downloaded it stand alone from the Yamaha site, not with the tools. Could that be an issue?
Good idea on Rosetta. I’ll check the “starting in Rosetta” box in Cubase 14. I researched a bit after your suggestion and found the following which I will also try:
Once Cubase is open in Rosetta mode, go to the Studio menu and select “VST Plug-in Manager”.
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In the Plug-in Manager window, click the “VST 2” button at the bottom to enable VST2 plugins.
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Cubase will then scan for your VST2 plugins, and plugins like Retrologue should now be available for use.
I’ll report back later today.
To complete the story, I uninstalled the driver and then downloaded and installed the Tools set into the silicon MacBook Air. As before, the UR22C driver was recognized by the Mac. I next started the dspMixFx application with the intent of getting the latest UR22C firmware loaded. However, dspMixFx did not see the UR22C. Tried rebooting a couple of times, and still the dspMixFx did not see the UR22C. At that point, sorry to say, I threw in the towel, uninstalled the Tools software, and returned the UR22C. I next searched for a plug and play solution that did not require the installation of a driver. I settled on MOTU M4. Just plugged it in the USB-C port of the Mac, and midi and audio got into Cubase 14 without an issue. I do appreciate the Steinberg folks in helping me with the UR22C. I really hoped to make it work.