stuttering images during recording or playback

Hello everyone, I use Cubase 13pro and have been experiencing stuttering and stuttering images during recording or playback for a while now. it’s just about IMAGE. the sound remains stable. Does anyone have this? I don’t have this problem with any other software. It runs under Windows 11 Pro. my interface is Presonus Studiolive 16.0.2 USB and the processor is an AMD 5700 G. 32GB Ram. Motherboard: a very recent Gigabyte board and a new MSI 4GB video card (Nvidea)

Hi

As you own NVIDIA…

Please try this:

  • Download the latest Studio driver version from here. If there is no Studio driver for your graphic card, use the one, which is available and continue with the same steps below.
  • Disconnect the computer from the Internet to ensure Windows will not download and install its graphic driver.
  • Uninstall the NVIDIA driver.
  • Restart the computer.
  • Start the NVIDIA driver installation (as administrator).
  • Don’t install the whole package, use the Custom (Advanced) settings.
  • Disable everything (don’t install NVIDIA Experience, PhysX, etc.), and keep the video driver enabled.
  • Connect your computer to the internet.

Dear Martin, I did exactly what you advised. Indeed, things are going a lot smoother now. I just noticed something. When I open a project with multiple tracks where the stuttering was already present before this intervention. It still is, at the same time on the timeline every time. Maybe a strange idea on my part, but could it be that Cubase also includes the error when saving a backup project?

Greetings Rob

Hi,

I’m sorry, but I don’t see a link to the backup project here. Could you be more specific, please?

What I mean is: im wondering that the errors are exact every time on the same place in the timeline. when I start a project its every time on the same place. when the videocart is not good it should be on random places. I also tried to delete all the effect chains but thats is no difference. Conclusion it keeps stuttering. Motherboard and videocart are NEW

Can you run latencymon to see, if it shows realtime audio capability?

Hello Jari, os you see. And it’s a test project. Only 3 audio tracks are loaded. But I even opened a standard Cubase production template and even when I play this without any audio track in it. It still stuttering.

Also tried an empty project with no insert plugins loaded.

This problems started a few weeks ago and that’s the reason I bought a new motherboard and video cart. When I see it now the old stuff was not the caution.

NOTE: its is only optical!!! The sound is and keeps top!!!

I tried to load an audio project witch is stuttering in Cubase in another DAW. (Samplitude from Magix and Adobe Audition) And: No Problems!

Greets Rob

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