Sudden crash -

Hi PG!

WL 12 has been working good for me since installation but now suddenly I have one AM that crashes when initated, probably related to some plugin I guess.

I have added three logs to Dropbox below, can you mayb have a look and see what the problem is?

Regards
/Hackej

This does not help. But under Windows, you can generate one crash dump from WaveLab if you do so:
While pressing the Alternate key (press first and maintain), select “Global preferences” from the WaveLab menu with the mouse.
In that case, there is a new tab called “Diagnostics”. There you can activate several functions.
Activate the option “Enable crash report”. Quit and relaunch WaveLab.
If a crash happens, one crash dump is generated and a dialog proposes to save it.

1 Like

OK, will try that!

/Hackej

Hi!

I have had some more crashes when trying to open some montages with different plugins. I enabled option “Enable Crash report” and one of the crashes generated images below and a error report.

I have put dump files and error report on Dropbox and sent a link in PM to you, I hope they are ok.

Some info in Machine information is wrong by the way… e.g. Win 8 instead of Win10.

Regards
/Hackej

image
image

Thanks to your crash dump, I think I have found the problem.

:+1:
/Hackej

Hi PG!

Anything I can do to avoid the crashes until fixed, any plugins to avoid etc.?
Any idea of when it may be fixed?

/Hackej

The problem happens because WaveLab is not the active window, and some kind of external event occurs and is unexpected by WaveLab when WaveLab is not active (but I don’t know what it can be…).

Next update should be in about a month.

Thanks for update!

/Hackej