Support in Hong Kong

Cubase
1

Hi,

It seems that there is no email or phone support for Steinberg customers in HK and you have to go through the distributor - is that right, or have I got the wrong end of the stick?

Cheers,
Spencer.

2

Hello,

yes, you have to go through Yamaha China:

YAMAHA MUSIC & ELECTRONICS(CHINA) CO., LTD
2F,Yunhe Building,NO.1818 Xinzha Rd,Jing’an District,Shanghai
SHANGHAI 200042 P.R. CHINA
yinjie_chen(sb)gmx.yamaha.com
86-21-62472211-311
www.yamaha.com.cn

They will help you.

Thanks.

Melanie Becker
Export Channel Manager

3

Hi,

Thanks Melanie. I’ll give that a try.

I have to say that I am very disappointed in the Steinberg support model - the fact that you work for a different department and are helping out speaks volumes I think.

Thanks again for getting involved.

Regards,
Spencer.