I raised a support ticket on March 16th. No sign of any interaction from Steinberg. Does it usually take this long?
I bought a used but nearly new UR44. The original owner says that he has de-activated his licence but I cannot re-activate because the licence code is being reported as ‘already registered’. I need a new activation code from Steinberg, it’s been over three weeks and I cannot fully utilise the hardware.
I am not happy about the length of time taken. Is there a telephone support number? I am in UK.