Surface Pro 4 and Dorico 3: no audio

[jimbosf]

@Peter Roos

Does anyone here use the Surface Pro 4 (or any other version of the Surface Pro) with Dorico 3?

If so, what audio engine / hardware are you using?

I have a Surface Pro 4 with a Core i7 processor and 16 GB of RAM, which I usually use with my Bose QC35 wifi headphones.

No matter what driver I use (ASIO4ALL, Generic Low Latency Playback), I can’t seem to get any sound to come out of Dorico, either with the Bose headphones or with the speakers, or with headphones plugged into the headphone output. I have Noteperformer installed (with the temp patch posted by Daniel at the top of the forum), but I can’t any sound from the Halion orchestra either.

Dorico 2 is working fine with the Bose headphones, so something must have changed in the audio engine from version 2 to 3.

To put this in context, Sibelius (latest version) works fine, as well as StaffPad.

Thanks!

I have both a Surface Pro 3 and a Surface Pro 5. I am able to use playback in Dorico 3 but only using Halion sounds. NotePerformer still does not work for me on these two computers after multiple attempts. I have tried all the steps outlined here in the forums, and compared my installation folders between these two system and another Windows computer where NotePerformer is playing correctly and there are no differences.

But the audio engine definitely has problems for me as well on Surface Pro computers.