Syncrosoft POS Error Message

Hello,

I had to reinstall Leopard on my MBP last week and can’t get Cubase to open after installing it. I reinstalled SL1. This was all working on this machine before. I uninstalled the eLIcenser along with old files, which of course there weren’t any cause it was a clean install, got the new one and installed it and the key shows up in the ECC along with the Studio 5 upgrade and mp3 patch and the red light shows up, but when I start up Cubase I get:

Syncrosoft POS error message
An error has been signaled by the Protected Object Server:
File Synsonos.bundle could not be located in the library folders (I checked and it IS there)

Syncrosoft POS error message
An error has been signaled by the Protected Object Server:
File Synsonos.bundle does not have the expected interface.

Haven’t used Cubase for several months and was having trouble getting Cubase to open via a hub. I’d get the same message, but after several retrys it always opened. When it wouldn’t open it was getting further along in the startup process than it is now. Now it’s only getting to “Protection” AND crashing which it NEVER did before. I’ve repaired permissions… several times, rebooted… several times… uninstalled and reinstalled Cubase AND elicenser several times… with no success. Any help would be appreciated.

I know nothing about these logs, but here it is:

Process: Cubase SL [464]
Path: /Applications/Cubase SL.app/Contents/MacOS/Cubase SL
Identifier: com.steinberg.cubase.sl
Version: 1.0.51 (1.0.51)
Code Type: PPC (Translated)
Parent Process: launchd [199]

Date/Time: 2011-06-26 17:40:44.875 -0600
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6

Interval Since Last Report: 492274 sec
Crashes Since Last Report: 12
Per-App Interval Since Last Report: 4091 sec
Per-App Crashes Since Last Report: 10
Anonymous UUID: D5A63976-7C2D-4D54-9A0C-283BF5C7F58F

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.steinberg.cubase.sl 0xb815ac07 spin_lock_wrapper + 89967
1 com.steinberg.cubase.sl 0xb8179fb4 CallPPCFunctionAtAddressInt + 98620
2 com.steinberg.cubase.sl 0xb80c6b13 0xb8000000 + 813843
3 com.steinberg.cubase.sl 0xb80c0037 0xb8000000 + 786487
4 com.steinberg.cubase.sl 0xb80dd8e8 0xb8000000 + 907496
5 com.steinberg.cubase.sl 0xb8145397 spin_lock_wrapper + 1791
6 com.steinberg.cubase.sl 0xb801ceb7 0xb8000000 + 118455

Thread 1:
0 libSystem.B.dylib 0x8014309a mach_msg_trap + 10
1 libSystem.B.dylib 0x80143807 mach_msg + 68
2 com.steinberg.cubase.sl 0xb819440f CallPPCFunctionAtAddressInt + 206231
3 libSystem.B.dylib 0x801707fd _pthread_start + 345
4 libSystem.B.dylib 0x80170682 thread_start + 34

Thread 2:
0 com.steinberg.cubase.sl 0xb815acc0 spin_lock_wrapper + 90152
1 com.steinberg.cubase.sl 0xb8179c5b CallPPCFunctionAtAddressInt + 97763
2 com.steinberg.cubase.sl 0xb80e88cb 0xb8000000 + 952523
3 ??? 0x8adf2046 0 + 2329878598

Thread 3:
0 com.steinberg.cubase.sl 0xb815a8ff spin_lock_wrapper + 89191
1 com.steinberg.cubase.sl 0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.steinberg.cubase.sl 0xb80c6b13 0xb8000000 + 813843
3 com.steinberg.cubase.sl 0xb80c0037 0xb8000000 + 786487
4 com.steinberg.cubase.sl 0xb80dd8e8 0xb8000000 + 907496
5 com.steinberg.cubase.sl 0xb8145397 spin_lock_wrapper + 1791
6 com.steinberg.cubase.sl 0xb801ceb7 0xb8000000 + 118455

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xb8179f16 ecx: 0x00000000 edx: 0x00000001
edi: 0x000001d0 esi: 0x00000006 ebp: 0xb7fff978 esp: 0xb7fff954
ss: 0x0000001f efl: 0x00000246 eip: 0xb815ac07 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0xb816933a

Binary Images:
0x80000000 - 0x8005dff7 com.apple.framework.IOKit 2.0 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x8007d000 - 0x800e7fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x80142000 - 0x802e9ff7 libSystem.B.dylib 125.2.10 (compatibility 1.0.0) /usr/lib/libSystem.B.dylib
0x8036b000 - 0x804e6fe7 com.apple.CoreFoundation 6.6.4 (550.42) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x805de000 - 0x805ecfe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
0x805f1000 - 0x805fdff7 libkxld.dylib ??? (???) <585F0A91-EFB8-E066-BDFB-4AFF37A8C323> /usr/lib/system/libkxld.dylib
0x80601000 - 0x80647ff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x80654000 - 0x807d6fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) /usr/lib/libicucore.A.dylib
0x80838000 - 0x808e5fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) /usr/lib/libobjc.A.dylib
0x808f9000 - 0x808fcfe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <1C06ECD9-A2D7-BB10-AF50-0F2B598A7DEC> /usr/lib/dyld
0xb8000000 - 0xb81defff +com.steinberg.cubase.sl 1.0.51 (1.0.51) /Applications/Cubase SL.app/Contents/MacOS/Cubase SL
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib

Translated Code Information:
objc[464]: garbage collection is ON
NO CRASH REPORT
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.26 GHz, 4 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.36.9)
Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545016B9SA02, 149.05 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: ProtectExecuter, 0x0819, 0x0101, 0x04100000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000

Have you seen this article?

https://www.steinberg.net/en/support/knowledgebase_new/show_details/kb_show/usb-elicensersteinberg-key-details-tips-and-troubleshooting/kb_back/2020.html