Synsoacc.dll could not be located in the Windows system folders

Cubase
1

I upgraded my cubase from 10.5 to 11 about 3 days ago.

After Upgrading, I can’t run any of my cubases anymore with the message saying “Synsoacc.dll could not be located in the Windows system folders.”

Now I’m using window10, 64bit system.

What I tried is erasing my elicenser and installing the latest version of it. But, not working.

Does anyone know the solution to this error?

2

Hi and welcome to the forum,

Reinstall eLCC application. Make sure, you install it as administrator, please.

3

Thanks for your answer! martin.

I already tried reinstalling it as administrator before…But not working.

Are there any other solutions?

4

Hi,

What happens, if you try to start eLCC application, please?

5

Running ELCC is fine. There’s no error message.

6

Hi,

Interesting… Could you try to reinstall Cubase as administrator, please?

Is it a common message window? Could you attach the screenshot of the error, please?

7

Hi,

Reinstalling Cubase as administrator?? Does it mean Running steinburg download manager as administrator? If so, I already did it.

cubase_screen
cubase_screen1920×1080 173 KB

This is my error message.

8

Hi,

I mean to start the installation from the folder, where does it SDA put to, manually. Right click the installer and start the installation as administrator.

9

Hi,

Okay. I’ll try it. Thanks.

P.S
I just tried this. But still not working.

10

Hi,

Try to follow this article. Or try to uninstall eLCC completely, as described here and install it again, please.

11

Hi,

I tried them. Now Cubase is working only when I run it as administrator.

But Still not working as not administrator.

I want to run it as User too. What should I do?

12

Hi,

What happens, if you don’t run it as administrator, please?

13

Hi,

If I don’t run it as administrator, Cubase is not working with the message like what I described before.

14

Hi,

I’m sorry, I’m not Windows user. My expectation is, if you install all as administrator, it should work.

I would get in contact with the official Steinberg support in this case.

15

Hi,

Thanks for your help, I’ll contact them. Have a nice day!