The Grand 3 HotFix for Win 10 ?

When I first bought and installed the Grand 3 on my windows 7 machine an error message popped up when I tried to open the Grand 3 in Cubase. Steinberg directed me to some kind of patch that fixed the problem. I recently transferred everything to a new computer and now I get the same problem and I don’t have a copy of that patch and cant find it on the Steinberg website. Steinberg tech support doesn’t seem to know anything about this yet they did back then. I am not using Mac, only PC’s HELP !!!

Problem solved fresh download did the trick. Installing from the original CD caused some kind of conflict.