The Grand 3 - No License Found

Virtual instruments The Grand
1

I have recently bought a new PC and upgraded to Cubase 15 Pro so I don’t need the old eLicenser dongle. However, I have a licensed version of The Grand and I’ve reinstalled it on my new PC but I’m getting this message:

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However, if I then switch to Activation Manager there doesn’t appear to be any way to activate this VST.

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I know it’s old, but I quite like The Grand and in any case, I’ve paid for it so I should be able to use it!

I’ve read elsewhere that I can upgrade to the latest version of The Grand but in the forum post the link to the upgrade was broken. Can anyone help please?

Thanks

2

It looks like you installed a release of The Grand that requires the new Steinberg Licensing and you previously had a version using the old eLicenser.

Have you checked your Steinberg profile for a voucher that allows you to update your license to the Steinberg Licenseing?

If you haven’t got a voucher try to contact Steinberg Support and ask for it.

3

Thanks Juergen. I’ve raised a helpdesk ticket as the Steinberg licensing model is giving me a migraine!