The Grand 3 - no sounds

Virtual instruments The Grand
22

There are 2 ways to load a Piano. You can click on the piano icon on the Model screen or load a preset from the drop-down list. Neither of these work?

23

I just tried safe mode as per link thanks, same deal, no instrument sounds.

24

I have tried both ways and still no sounds, when I use the drop down menu I get the error message, “model XXX not installed”, when I click the piano icon nothing happens.

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When I use it as a standalone same deal.

25

Have you tried installing The Grand 3 with administrator rights? Any security software having it on their blocklist?

26

Yes admin rights applied on reinstall, windows defender, that’s it. Install directories all default, read-write are defaults.

28

Hi,

I’m not a library expert. :man_shrugging:

Ensure, you have the latest MediaBay component installed. Start Steinberg Download Assistant, it will update MediaBay automatically.

What happens, if you try to double-click the *.vstsound file directly?

Could you click on the Steinberg logo of The Grand 3 and also the The Grand 3 logo? I think, some “About” screens should appear. Could you attach a screenshot.

I would guess it’s not a license issue, it’s rather library issue.

Can you also try to move the The Grand 3 Piano Library (by using the MOVE button in the Steinberg Library Manager)? Maybe a disc problem…? :man_shrugging:

29

Also -
@Pat_Dee
When you are in the VST gui have you tried clicking on the Player to select a model?

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30

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The following below error happens when I click on the vst file.

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Standalone Version

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31

Ohh I have also moved the library to another directory, no change.

32

Hi,

Thank you for all the screenshots. Unfortunately, I don’t see anything unusual.

33

Yeah me neither Martin, It was working on absolute 6, when I upgraded to 7 it stopped working.

There’s hope yet! if support ever get their finger out and have a look see..

Thanks for taking the time Martin.:+1: