A little wordy but please read on. This is important to Steinbergs survival in the competitive DAW market place.
I started my computer music production work ( (15 years ago ) using an OEM version of Cubase LE. It wasn’t too bad to load up and start working with. In time an upgrade was offered to LE4. Lots of problems resulted. Lost plugins, glitchy. Had to battle with Steinberg to get things fixed. Finally they reluctantly provided some fix updates. Things sort of worked for a while but still very glitchy. MIDI would work, then not work, etc, etc. After wasting so much time, I had had enough. I moved over to another manufacturers DAW. Everything worked with the other DAW.
So it wasn’t me or my computer system, it was Cubase that was introducing all these issues.
I miss some features that were provided in Cubase and I think the sound quality was good in my Cubase tracks. However, it’s so difficult to get it to function properly and reliably. The other DAW works so much more smoothly and was easy to load and register. Very few glitches if any.
I gave up on Cubase for a number of years. Recently I bought a new hardware interface that was bundled with Cubase AI 8 free download. I was really hoping that Steinberg had fixed a lot of the problems I had previously experienced. 24 hrs later I have lost most of whatever hair I had left, trying to make the Cubase software work.
The Main Problem with Cubase is just trying to get it setup, activated and configured properly. But isn’t this one of the most important steps?
I work in a technical field but find Steinbergs process of install and setup to be rather daunting, confusing, frustrating and simply not worth the time wasted. How easy do you think it will be for someone who is new to the techie world. They simply will not survive this. It’s for this very reason that so many have turned to purchasing other manufacturers DAWs. Really too bad because Cubase has an expansive feature set, IF YOU CAN FIGURE OUT HOW TO MAKE IT WORK.
If I can’t make the free software work properly, why would I be tempted to BUY software from Steinberg? If the free or introductory software just worked from the get-go I would seriously consider purchasing the full scale DAW.
I truly believe that Steinberg needs to seriously rethink how they introduce potential customers to their product. They were one of the 1st to design computer-based DAWs. They had almost 100% market share at the start but have lost most of that due to the difficulty with the whole process of making it work. I honestly don’t know how they survive. They seem to have changed very little for the better in 15 years. I’m sticking with my other DAW until Steinberg gets it together. Sorry to have to state the facts and not intended to hurt or offend. Just the truth. I hope Steinberg will think seriously about it.