the preset could not be loaded

Hello everybody

I just downloaded the trial version of groove agent 5, and the content
I activated with the code steinberg gave me.

When I try to load a kit in the groove agent, it gives me an error that says:

“The preset could not be loaded. This can happen if the preset was saved by a newer version of this plug-in or by an incompatible host”

What does it mean?
How can I solve it?

thank you everybody