This eLicenser number has already been registered by another user

This eLicenser number has already been registered by another user


i bought it used eLicenser so i don’y know now how can i register it under my name

Hello,

is it a a USB-eLicenser?

If yes, you would need to contact the seller and ask them to delete the dongle from their account (MySteinberg -> eLicensers -> Click on the USB-eLicenser, click “delete registration”).
Please note that support will be unable to transfer the license without the current registrant’s (the previous owner) allowance.

Kind regards,