Track Order

I am from Egypt and have ordered a USB e-licenser to be shipped and the tracking number hasn’t been sent yet. How should I follow the product status? How do I communicate wih the shipping courier. Note,I called my distributor and he doesn’t know anything.

This is a user forum. Any question regarding your order should go to Asknet
https://steinbergnxw.zendesk.com/hc/en-us