Transitioning from elicenser usb to Steinberg licensing

Cubase
,
1

I am poised to make the transfer, to steinberg licensing and can see my licences on the Elicenser, also the the vouchers in my account.
On clicking some of the licences in there is its says contact support?
Why would it say that?

                                                                                           Pete
2

Which licenses and what exactly does it say?