Trial Activation Email Weirdness

With the current Sale on I thought I’d run a trial of 11 Pro before upgrading from 10.5 and thus put in a request for a trial. Logged in to my account and was told to check my email for the Trial Activation code.
Usually in these situations the email comes back pretty quickly from Steinberg but this time nothing (one day on). Checked Spam folder on both my PC and my server and nothing there.
Does anyone know if Steinberg have filters to block out certain domains with what they consider to be dodgy names (I know some companies do)?


You used an already existing account?

Yes, my standard account. Very strange (a sneaking memory that this happened once before).