Trouble detecting when headphones are plugged in

I recently had my hard drive replaced and therefore re-installed Dorico clean, version 3.5.12. All is lovely and nice except for one thing. Most of the time, when I start it up, even though I have headphones plugged in, it still plays through the (awful) computer speakers. Most of the time I can go into Device Options->Device Control Panel and tick the headphones box and that fixes it. A couple of times it didn’t, but then it fixed itself when I changed the sample rate to something else and then changed it back again.

I thought for a while that if I plugged in the headphones before starting Dorico it would make a difference, but that does not seem to be the case. This is a new problem that started when I reinstalled it, I never saw it in my previous installation, which was 3.5.x where x is something less than 12 (sorry don’t remember).

Although I can work around it, I would like very much if it could be fixed more permanently so I don’t have to fiddle with it every time I start Dorico. Any ideas?

Unfortunately I’m not sure what the answer to this is (I don’t use Windows myself), but I guess there might be a setting you can change, perhaps in your audio device drivers, to prevent it from automatically activating or deactivating the headphone output when you plug in or unplug your headphones, and that might help?

Hi, could you please do Help > Create Diagnostics Report and post the corresponding zip file here. Thanks