Trouble getting groove agent to open

Hi everyone. I am new to the board and brand new to using cubase artist 9.5. I’m hoping I can find help here. Whenecer I try to add groove agent as a VST instrument, when i click “add track”, instead of a control panel coming up a small window comes up saying “No VST Instrument” I’ve watched videos on Youtube, read the manual, re-registered my license, still it keeps doing the same thing. I’m to a point of giving up on GA and just importing loops. Am I missing something? Thanks in advance.

Hi,

Make sure Grove Agent SE is installed, please.

Download and reinstall Cubase, please. Make sure you:

  • Download the Full Installer.
  • Unpack the ZIP file.
  • Install from the unzipped folder.
  • Install from setup.exe.
  • Install as administrator.