A week ago I tried to upgrade from Kontakt 5 to 6, (Free player) and I haven’t been able to make it work.
I’ll start at the end, in case nothing else is relevant. Right now, I can only open Cubase if I delete the preferences folder. Otherwise the program hangs when it gets to the part about installing VST3 plug-ins.
Native Access is showing me that Kontakt 6 is installed. Inside Cubase, the plug-in manager shows no Kontakt 6 entry and the blacklist is empty. If I try to do a re-scan, it just sits there doing nothing, even if I leave it overnight. If I try to add a path, nothing shows in the path Program Files\Native Instruments\Kontakt or Program Files\Native Instruments\VST Plugins 64 bit. But if I look with Windows explorer, I can see the Kontakt.dll file in the second link.
So thats the problem right now - I can’t get it into the plugins. I can see it as a standalone program. Re-scan isn’t working. The path isn’t working.
History of this past week: Uninstalled and reinstalled countless times. Had a lot of problems with K6 telling me it had failed because there was a newer version, so I hand-deleted all the Kontakt files I could find, until Native Access finally stopped complaining. Now it says INSTALLED and doesn’t offer to repair anything, like it had been. I have also tried it with Cubase 9 and the same thing is happening. I wish I had stayed with Kontakt 5 but that’s not a good solution at this point. I’ve contacted my local Steinberg support team and they suggested I update my elicenser. I did that. They were the ones who said I should delete the preferences folder to get Cubase running. But now they are too busy to go any further with me. They may have time for a teamviewer session in a week or so. lol. I am so tired of this now.