I’ve recently updated my cubase to pro 10 (from artist 9). Since I’ve updated it cubase stopped recognizing my audio interface (Roland Studio Capture).
The thing is on cubase artist 9 everything worked fine just a moment ago. I already know the “Studio Setup” menu in which I’ve looked for all the available ASIO drivers, I can see the roland there. However, if I choose “STUDIO-CAPTURE” an error is returned: “Can not found a device. Please connect the device.”
I tried everything, restarting the computer, the device, cubase, all of the above together, reconnecting cables, still nothing.
I’m completely sure that it’s a cubase problem because everything on my computer works well with the audio interface including the old cubase that is still installed.
Intel i5 4690
Roland Studio Capture
AKAI MPK mini (probably not relevant but does add an ASIO driver so maybe worth mentioning).
I tried all the usual troubleshoot options, and I couldn’t even find the option to submit a ticket because the steinberg website is telling me to contact my local distributor.